Is data envelopment analysis a suitable tool for performance measurement and benchmarking in non-production contexts?

Performance benchmarking of electricity power stations using Data Envelopment Analysis

Performance benchmarking plays a major role in setting and maintaining the objectives of the operational units. Traditional productivity measures are found to be inadequate in assessing the performance and hence advanced techniques like Data Envelopment Analysis (DEA) are recommended. This paper demonstrates the use of DEA for benchmarking the performance of electricity generating and supply st...

Evaluating Subunits Importance in Performance Measurement of Network Systems in Data Envelopment Analysis

In conventional DEA models, decision making units (DMUs) are generally assumed as a black-box while the performance of decision making sub-units (DMSUs) and their importance play crucial roles in  analyzing the performance of systems which have internal processes. The present paper introduces an ideal network which have efficient processes and next purposes a new approach for evaluating importa...

Proposing a Robust Model of Interval Data Envelopment Analysis to Performance Measurement under Double Uncertainty Situations

It is very necessary to consider the uncertainty in the data and how to deal with it when performance measurement using data envelopment analysis. Because a little deviation in the data can lead to a significant change in the performance results. However, in the real world and in many cases, the data is uncertain. Interval data envelopment analysis is one of the most widely used approaches to d...

Non-discretionary Factors in Data Envelopment Analysis: Review and Extension

Applying Network Data Envelopment Analysis to Determine a Criterion for Benchmarking in Regional Electricity Companies of Iran.

One of the effective methods for improving the efficiency of an organization is benchmarking against successful organizations. Not only benchmarking could be a technique for identifying problems but also it greatly helps managers in relations of the design of processes. Among strategic and infrastructure industries in each country, the electricity industry is one of the most important and criti...